Quality Mops and Janitorial Supplies
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order: All orders must be FAXED to 336-599-3354 either by the purchaser or through E-Procurement. If the order is placed through E-Procurement, DO NOT fax us a copy. This would result in duplicate orders and the purchaser will be responsible for both orders. Our catalog with the prices for the NC State Contract is available on the E-Procurement website http://contracts.ncgov.com . All NC State Contract customers are bound to the prices in the E-Procurement website catalog. We will gladly answer your questions about these items or any other items you need. All orders must include the following: BILL TO address, SHIP TO address, CONTACT name and CONTACT PHONE number, CONTRACT ITEM #, CONTRACT DESCRIPTION, CONTRACT UNIT QUANTITY, CONTRACT PRICE and SALES TAX EXEMPT NUMBER. To prevent any miscommunication errors, we will not take orders over the phone. Minimum Order: The minimum order is $250.00, not including shipping chargers or sales tax. Orders of $250.00 or more will not be charged freight. However, for orders that do not meet the minimum, freight charges will be prepaid and added at the time of invoice. We will not quote freight charges for PO's. We will not honor or guarantee freight charges added to PO's by the customer. Customers are responsible for all freight charges added to the invoice. Return Policy: The vendor will not accept goods for credit or rectification after 30 days of delivery. All goods must be received by the vendor in stock condition, with original packaging and the vendor retains the right at its sole discretion whether to accept the return of good or whether to rectify the goods or whether to issue a credit note in respect thereof. The vendor reserves the right to charge a restocking fee of 25% on good returned for credit which are not in stock condition. The purchaser shall unless otherwise stated be responsible for the cost of outward and return freight and insurance of all good returned by the purchaser to the vendor for service or credit which goods shall be at the risk of the purchaser until actual receipt of the goods by the vendor. The onus of proof of safe delivery shall rest with the purchaser. All items returned to the vendor by prearrangement and found to contain no fault, will be subject to a 25% restocking charge, providing the goods are in original stock condition. Any downward variation of this restocking charge shall be at the sole discretion of the vendor. No credit shall be allowed for goods until they have been received complete. Payment Terms: Net 30 days, 2% per month finance charge will be added on balances opened longer than 30 days. Freight: Freight will be prepaid on all orders of $250.00 or more, not including shipping or sales tax. Revised 2007 |
For it is our motto that, "Quality never costs as much as the money it saves! "  Fax Orders To: 1.336.599.3354 or Email Orders To: newell@esinc.net |
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